Policy of return and refund

Applicable to all products currently traded at NAM HOANG NGAN

Return policy:

Customers have the right to CHANGE other products or PAY products and get money back with details as follows:

+ Change defective products (by the manufacturer): after 24 hours from the signing of the confirmation in the "Delivery and Receipt": FREE PAYMENT OR REFUND (not including shipping fee)

+ Product "No error" or "Faulty" by USERS: Do not apply to pay back.

Conditions for exchanging returns:

- Also the purchase invoice

- Full box of products

- Full warranty card (if any) and accessories included

- Promotional gifts are valid (if any)

- In case of lack of the above conditions: charge as prescribed. Also, DO NOT collect any other fees

- Warranty stamp intact: not torn or faded